3101 Concorde Dr Ste E
McKinleyville, CA 95519

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Frequently Asked Questions

What are the financial requirements for renting an apartment?

We require your income to be at least three times the amount of the monthly rent. If you are a student and receiving financial aid, a cosigner will be required.

Are pets or animals allowed?

We do not allow pets or animals.

Is parking available?

Parking is available on a first come first served basis. There are no assigned parking spots.

How do I put PG&E in my name?

You can either call PG&E at 800-743-5000 or go to their website and select ‘Start or Stop Service’.

Who are the local internet providers?

Suddenlink is the most popular, AT&T is another option.

What is a maintenance emergency and who do I call?

A maintenance emergency is only when the issue is causing damage to the unit or could harm someone. If it is during business hours of Monday – Friday 8:30AM – 2:30PM please call our office at 707-839-3233. If it is after hours please call Allen at 707-599-7723.

My water or power is out, what should I do?

Contact the City of Arcata or PG&E to see if there is an outage. If there are no outages then contact our office at 707-839-3233

What do I do if I lock myself out?

Contact our office or maintenance staff. There will be a $90 lockout fee.

I lost my keys, now what?

Call the office and we will give you a replacement. There is a $40 key replacement fee.

How can I contact my utilities provider?

Arcata Water/Sewer Service: 707-822-5951
AT&T Telephone & Internet Service: 1-800-310-2355
PG & E (Pacific Gas & Electric): 1-800-743-5000
Sudden Link Cable Company: Jocelyn Munoz/Account Executive 707-599-6182