3101 Concorde Dr Ste E
McKinleyville, CA 95519
707-839-3233

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Frequently Asked Questions

What are the financial requirements for renting an apartment?

We require that your income is three times the amount of monthly rent. If you are a student and receiving financial aid, a cosigner will be required.

Are pets allowed?

We do not allow pets.

Is parking available?

Parking is available on a first come first serve basis. There are no assigned parking spots.

How do I put PG&E in my name?

You can either call PG&E or go to their website and select ‘Start or Stop Service’.

Who are the local internet providers?

Suddenlink is the most popular, and AT&T is another option.

What is a maintenance emergency and who do I call?

A maintenance emergency is only when the issue is causing damage to the unit or could harm someone. If it is during the business hours of Monday – Friday 8:30AM – 2:30PM please call our office. If it is after hours please call Allen at 707-599-7723.

My water or power is out, what should I do?

Contact the City of Arcata or PG&E to see if there is an outage. If there are no outages then contact our office.

What do I do if I lock myself out?

Contact the office or maintenance. There will be a $90 lockout fee.

I lost my keys, now what?

Call the office and we will give you a replacement. There is a $40 key fee.

How can I contact my utilities provider?

Arcata Water/Sewer Service: 707-822-5951
AT&T Telephone & Internet Service: 1-800-310-2355
PG & E (Pacific Gas & Electric): 1-800-743-5000
Sudden Link Cable Company: 1-877-443-3127